Covid-19 Update

October 11th 2021

Our NSW Showrooms are now open and trading as normal from the 11th October 2021. We thank you for your ongoing support during the lockdown and can't wait to see you in store again.

As per NSW government rules for retail, customers will be required to adhere to these rules and wear a mask on entry. Please see government guidelines on retail COVID-19 safety plans here https://www.nsw.gov.au/covid-19/businesses-and-employment/covid-safe-business/vaccination-compliance-for-businesses

See you in store soon!

August 2021

Our Noosa, Fortitude Valley & Mile End Showrooms are trading as normal with Covid Safe measures in place. NSW & VIC showrooms remain closed with teams on hand for virtual shopping appointments.

Contactless shipping is in place for Victoria and New South Wales. nationally. 

This means delivering your item to your front door & not into your room of choice. We apologise for any inconvenience caused. If you require items to be be delivered inside or have questions regarding your order and contactless shipping, please contact our showroom team or online via our customer care team. 

July 2021

Covid19 UpdateOur priority is the health, safety and wellbeing of our customers, our team members and our communities.

Due to current restrictions for NSW, SA & VIC, these Showrooms remain temporarily closed. Our team are contactable via the store phone number or through our customer care team customercare@oneworldcollection.com.au for any existing or new order enquiries and for shipping information, including contactless services. You can also schedule free virtual appointments with our team here.

Stores outside of the NSW, SA & VIC areas remain open and operating within normal business hours. Please check with your local showroom for more information. 

Shipping Update

During current restrictions, we will be practicing contactless shipping across all areas and therefore, will not be offering premium shipping. This means delivering your item to your front door & not into your room of choice. We apologise for any inconvenience caused. If you require items to be be delivered inside or have questions regarding your order and contactless shipping, please contact our showroom team or online via our customer care team. 

Expected Delays?

Due to the increased volume of orders being shipped across all retailers and industries, interruptions to normal despatch times may occur. Our team are working hard to ensure we are able to meet current expectations. If you need further information about shipping details, please contact our customer care team.