Christmas 2021
Orders placed before 10th December 2021 for in stock items will be despatched within 2-3 business days for smaller items and 3-5 days for larger furniture items to meet pre Christmas timeframes.
NOTE: Due to increased demand for courier and delivery services across all industries, our couriers and delivery partners have been experiencing delays. We appreciate your patience and understanding as we work through these challenges.
Please contact our team for further information regarding pre Christmas shipping.
Dispatch information
Normal dispatch time for in stock items is 2-3 business days for smaller items and 3-5 days for larger furniture items. Dispatch is when the product(s) are collected by our delivery or courier partner. Transit times will vary based on location and congestion throughout the logistics network. Please refer to your tracking link for up to date movement of your item(s).
Note: Due to current courier congestion and backlog, dispatch times may be longer than normal as we work through collection of orders with our courier partners.
How We Ship
Small items will be shipped directly from our warehouse using a number courier partners. Tracking information will be provided to you when your item is shipped.
Larger items such as chairs and sofas will be delivered by one of our trusted local delivery partners. Your delivery partner will be in touch to organise date and time of delivery
Free Shipping Items - As marked and for designated postcodes only
If you have any questions about your delivery, please don't hesitate to contact us.
Shipping Definition
Delivery will be provided to the location specified by the customer and listed on the delivery manifest
Standard Delivery - Includes delivery drop off only - We do not offer rubbish removal or assembly for the standard delivery option.
Premium Delivery (Sydney Metro & Central Coast only) - Includes delivery to multiple rooms, includes assembly and rubbish removal. If you require premium delivery outside of the Sydney location, please enquire here.
*Delivery does not include relocation of exisiting furniture or fixing of items to floors, walls and ceilings.
A delivery price is for one delivery only. Multiple delivery dates may incur multiple charges.
Free Shipping Items
Some of our range ships free to a number of locations Australia Wide. These items are identified on the product page with the label - SHIPS FREE TO MOST LOCATIONS
NSW - Sydney, ACT, Central Coast, Hunter Valley
VIC - Melbourne
SA - Adelaide
QLD - Brisbane, Gold Coast.
Postcodes in regional areas can be identified at the shopping cart using the Post Code Shipping calculator.
Metro Areas Defined As
| METRO Areas |
Postcodes |
| Sydney Metro |
1000-2249 & 2760-2770 |
| Central Coast & Newcastle |
2250-2267 & 2280-2309, 2315 |
| Brisbane Metro |
4000-4207 & 9000-9499 |
| Gold Coast |
4210-4221, 4223-4227, 9726, 9728, 9729 |
| Sunshine Coast |
4500-4601, 9900-9919 |
| Adelaide Metro |
5000-5199 & 5900-5999 |
| Melbourne Metro |
3000-3207 & 8000-8499 |
| Perth Metro |
6000-6199 & 6800-6999 |
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