OneWorld Collection Pre Order Lead Times
At OneWorld Collection, we know our community love to have our products in their homes as quickly as they can. We know how important it is to create a beautiful space at home. No more than ever. Our team are committed to designing, sourcing, and supplying our collection as fast as possible, however current global conditions have thrown a few challenges our way.
So what is a predicted date of arrival?
We display predicted arrival dates on our website for all pre ordered products. This date is the arrival date into our warehouses. We normally despatch these items within 3-5 days of arrival.
Due to demands on overseas manufacturing and supply chains these dates can move. Our team will provide updates when these dates move beyond 1 week of the original predicted dated displayed at the time of purchase.
What is causing the extended delays?
Dates displayed at the time of purchase are accurate and the most up to date we have at the time. Please note that the impacts of COVID-19 continue to disrupt much of the world’s supply chain and manufacturing. Reduced capacity in factories, increased processing times, and limited availability for ocean carriers, along with increased demand, means these predicated arrival dates can change at shorty notice.
*The most up-to-date predicted date of arrival will be displayed on the product page at the time of purchase. Our customer care team will contact you if there are any updates or changes to these dates.
Orders containing both in stock and pre ordered items may be split and delivered separately if the pre ordered predicted arrival dates are extended. For further information on predicated arrival dates, please contact the Customer Care team.
Note - We do have a lot of our popular products available, ready to ship - please take a look under our “Quick Ship” menu. Reach our to our customer care or showroom team and Stylists for expert advice.
Retail Customer Enquiries:
Toll Free Phone: 1300 852 253
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