Shipping Update September 2021
Due to increased demand for courier and delivery services, our couriers and delivery partners have been experiencing delays. We appreciate your patience and understanding as we work through these challenges.
To ensure our customer orders are received as quickly as possible we will dispatch in stock items as soon as we can. This may mean multiple deliveries will occur.
Normal dispatch time for in stock items is 2-3 business days. Dispatch is when the product(s) are collected by our delivery or courier partner. Transit times will vary based on location and congestion throughout the logistics network. Please refer to your tracking link for up to date movement of your item(s).
Note: Due to current courier congestion and backlog, dispatch times may be longer than normal as we work through collection of orders with our courier partners.
Our priority is the health, safety and wellbeing of our customers, our team members and our communities.
During current NSW, VIC & SA restrictions, we will be practicing contactless shipping and therefore, will not be offering premium shipping. This means delivering your item to your front door & not into your room of choice. We apologise for any inconvenience caused. If you require items to be be delivered inside or have questions regarding your order and contactless shipping, please contact our showroom team or online via our customer care team.
As a result of current Government restrictions, and the increased volume of orders being shipped across all retailers and industries, interruptions to normal despatch times may occur. Our team are working hard to ensure we are able to meet current expectations. If you need further information about shipping details, please contact our customer care team.
How We Ship
|Sydney Metro||1000-2249 & 2760-2770|
|Central Coast & Newcastle||2250-2267 & 2280-2309, 2315|
|Brisbane Metro||4000-4207 & 9000-9499|
|Gold Coast||4210-4221, 4223-4227, 9726, 9728, 9729|
|Sunshine Coast||4500-4601, 9900-9919|
|Adelaide Metro||5000-5199 & 5900-5999|
|Melbourne Metro||3000-3207 & 8000-8499|
|Perth Metro||6000-6199 & 6800-6999|
*Delivery does not included installation, removal of rubbish or fixing items to walls, floors or ceilings.
We do not ship internationally at this time. Please fee free to contact us for information about international stockists.
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